Steps to Message a Freelancer on Upwork

For Clients

Clients have two ways to message freelancers on Upwork: by inviting to a job or through direct messages.

Inviting to a Job

• Click “Jobs” in your dashboard.




• Select the job title.




• Scroll to the “Invite Freelancers” field and click “Invite more freelancers”.




• Search by freelancer’s name or skills to locate the profile you’re interested in.




• Click “Invite to Job”. This will open a dialogue box where you can write a personal message before sending your invitation.

Messaging Directly

• Click “Messages” on your Upwork dashboard.




• Select “New Room”.




• Enter the freelancer’s name in the “To” field.




• Write your message and click “Create Room”.

For Freelancers

Freelancers can only send messages to a client after the client has initiated contact, either by sending a job invitation or after sending a proposal.

Responding to an Invitation

• Click “Jobs” from your dashboard and select “Invitations to Interview”.




• Select the job title. This will open the job details and the initial message from the client.




• Write your response in the “Message” box and click “Submit”.

Messaging a Client After Sending a Proposal

• After submitting a proposal, the client’s contact appears in your “Messages”.




• Select the client’s name and write your message in the “Message” box.




• Click “Send” to send your message.