How to Verify Identity on Upwork

Verifying your identity on Upwork is a crucial step towards establishing credibility with clients. Here’s a simple step-by-step guide:

Verification Methods

Upwork provides two ways to verify your identity: by ID verification and video call.

ID Verification:

This involves submitting a photograph of a government-issued ID and a selfie.

• Step 1: Log into your Upwork account.
• Step 2: Click on your name in the upper-right corner, then click on ‘Identity Verification’
• Step 3: Choose the type of ID you’re uploading from the options provided, then upload a clear, color photo of your ID.
• Step 4: Take a selfie at the prompt and submit.

Video Call Verification:

You may also be asked to participate in a video call with an Upwork representative to verify your identity.

• Step 1: Contact Upwork Support by responding to the email you received asking for video verification.
• Step 2: Upwork will provide a calendar to schedule a video call.
• Step 3: Prepare to show your ID during the video call and answer a few brief questions about your skills and experience.

Some Tips:

– The entire verification process takes a few days to complete.
– Ensure that the name on your ID matches the name on your Upwork profile.
– Keep in mind that video call verifications are required for some freelancers depending on their line of work.

Following Up:

After submitting your documents or completing your video call, Upwork will review your submission. Updates on your status and further steps will be communicated through your Message Center.
Remember, verifying your identity not only builds trust with clients but also allows you to be considered for a greater number of jobs. It’s well worth it!