How to contact upwork support?

How to Contact Upwork Support

Contacting Upwork’s customer support may seem a daunting task if you’re new to this platform. However, it’s actually quite straightforward. There are several methods for reaching out to Upwork support – through their Help Center, submitting a request or through a live chat.

Method 1: Help Center

  • Go to https://www.upwork.com/help/.
  • Use the search bar to find articles related to your query. You’d be surprised how many questions are already answered there.

Method 2: Submit a Request

  • If you can’t find your answer in Help Center, click on ‘Submit a request’ button usually present in the top right corner of the Help Center.
  • Fill in the provided form with as much detail as possible, then await a response.

Method 3: Live Chat

  • If your issue still remains unresolved, consider launching a live chat with a support agent. This option is available on the bottom right of the Help Center.
  • Note that this service may not always be available – some users only have access to direct messaging.

Remember: the more specific and detailed you are in your query, the quicker and more effectively Upwork’s customer service can assist you. Don’t be afraid to express your problems or ask questions. After all, that’s what they’re there for!

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