Guide to Messaging on Upwork

Introduction

As a novice freelancer on Upwork, interacting with potential clients is an essential skill. The main communication channel on Upwork is through its messaging platform. Understanding how to use this effectively will increase your chances of gaining jobs.

Steps to message on Upwork

Step 1: Login to your Account

The first thing you need to do is to login to your Upwork account. Once logged in, you will see the main dashboard.

Step 2: Locate the Messaging Section

Find and click the “Messages” tab, usually located at the upper right part of the page.

Step 3: Start a New Message

Click on “+ New Message” to start messaging a client. A dialog box will appear asking for the recipient’s Upwork username or email.

Step 4: Write and Send your Message

Once you have selected the client, write your message in the empty field that says, “Type a Message”. After double-checking your text for clarity and professionalism, hit the “Send” button.

Tips for Messaging

• Professional Tone: Always maintain a level of professionalism in your conversations with clients.
• Clarity: Make sure your messages are clear and coherent.
• Quick Response: Respond to client messages as soon as you can. A delayed response might give the impression of disinterest or unreliability.
• Respect: Show respect to the client at all times.

Remember, your conversations represent your professionalism, so always aim to leave a good impression.