Finding Client’s Name on Upwork

Introduction

Freelancing is a noble profession, and building relationships is key to success. It’s important to note that Upwork generally advises against sharing personal contact information until a contract is issued for safety and privacy reasons. However, sometimes knowing a client’s name can make your proposals more personable. Here are the steps for finding a client’s name on Upwork:

Understanding the Upwork Privacy Policy

It’s crucial to comprehend the guidelines provided on the Upwork Privacy policy:

• Direct contact information (like names, emails, phone numbers, etc.) should not be shared in the proposal stage.
• Upwork’s messaging system should be used for all communications.
• Once a contract is in place, contact information may be shared if necessary for the job.

Client’s Name in the Contract

When you are hired for a job, the client’s name will often appear in the contract details:

• You can go to ‘My Jobs’ and click on the specific contract.
• The client’s name will usually appear on the contract and in your message thread with them.

Note:

The client’s name may not always be visible depending on their profile settings. You should always respect the privacy settings of your clients and comply with Upwork’s policies when it comes to sharing personal information.

While it’s nice to address your clients by their name, always prioritize professionalism and respect for privacy. Remember that your relationship with your client is key to long-term success in freelancing.