Understanding Upwork Job Cancellation

Overview

Cancellation of a job on Upwork can happen in certain circumstances. To mitigate any confusion or misunderstanding, it’s essential to understand the process, loss, gain, and the steps you can take to protect your interests. When a job is cancelled, it could impact your job success score depending on how far you had progressed with the job. This fact makes it even more vital to understand the whole process.

Effects of Job Cancellation

• Payment: If you have logged hours on a job and the client cancives, then you are entitled to be paid for those hours provided they meet the Upwork Hourly Protection criteria.
• Job Success Score (JSS): The cancellation might affect your JSS (Job Success Score). An incomplete job or poor feedback will have a negative impact on your JSS.
• Reputation: Additionally, the cancellation might affect your reputation as a freelancer on the platform. Building a reputable profile is essential in securing more future jobs. However, if the cancellation was due to an uncooperative client or factors beyond your control, you could dispute the cancellation.

Protecting Yourself From Unjustified Cancellations

As a freelancer, it is important that you protect yourself from unfair practices. Here are some tips:

• Contracts: Always have a clear, written agreement about the task, hours, payment, and any other project specifics.
• Communication: Maintain open and frequent communication with your client. Discuss any challenges or changes as they occur.
• Dispute: If a job is unfairly cancelled, you can raise a dispute and Upwork will mediate.

Remember, professional conduct, delivering quality work, and clear communication is key to avoiding job cancellations and building your professional reputation on Upwork.